The Challenge
In the past, eHealth NSW supported NSW Health in the delivery of ICT services mainly for use by its clinicians and staff. Increasingly however, eHealth NSW is also delivering services directly to the public. This has been driven by the development of new digital health services to enhance the patient experience. To make these solutions accessible to consumers, NSW Health needed a new online destination that would provide a digital front door to these new services.
The Plan
NSW Health needed to provide consumers with an online entry point where various digital health services could be easily accessed. It would be a central location for patients, carers, clinicians and the community of NSW to access these services. A new web portal called Engage Health was developed to meet these needs.
The Outcome
Consumers can now access a range of digital health services provided by NSW Health through the Engage Health portal. These include the HOPE platform, Child Health Reminders (CHR) service and the School Vaccination Program. The portal can also be expanded in the future to include new digital health services as they are made available.
The Benefits
Consumers can conveniently access a range of NSW Health digital services from a single online destination. As new services are developed, these too will be available on the portal, providing a digital front door for NSW Health services.
Related solutions
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