As our organisation continues to evolve and grow, our values and DNA remain constant. They guide what we do, who we work with and why we work on the solutions and services we deliver.
We pride ourselves on our open and inclusive culture. Supporting our people is intentional and critical to our organisation’s success. For us, our values aren’t just words. Our staff live them every day, whether they’re discussing new projects, deciding on the best solution for a digital health problem, or working with our colleagues on the frontline.
Our values
As part of NSW Health, our CORE values underpin everything we do, from the solutions and services we offer to the way we interact and support patients and staff.
Our values encourage collaboration, openness and respect in the workplace, empowering our staff members to use their knowledge, skills and experience to provide the best possible care for patients, their families and their carers.
Collaboration
We work together, recognising the contributions of everyone, to build supportive workplaces that produce the best health outcomes.
Openness
We seek to understand new perspectives to learn, grow and continuously improve. We communicate transparently to build a safe and inclusive workplace that values diverse experiences.
Respect
We value one another and recognise that everyone has talents, ideas and skills to contribute. We are considerate and listen to understand.
Empowerment
We are trusted and enabled to take ownership of our work and goals, make decisions and contribute our unique talents and ideas to advance NSW Health.
Our organisational DNA
At eHealth NSW, there are three essential principles driving everything we do. Our culture is grounded in these set of values – they shape the way we work. They are part of our day-to-day conversations; they guide our decisions and determine our success.
Achievement Focused - We celebrate successes, acknowledge culturally aligned behaviours and tell colleagues when they have done a good job. We deliver on commitments to customers and learn from our experiences.
Partnership and Collaboration - We create opportunities for individuals and teams to collaborate in and across functions. We ask, ‘what is the outcome?’ and ‘what are we trying to achieve?’ and align this to collective goals.
Greater Good - We open our meetings with customer/patient stories to keep us grounded in the work we do – contributing to better health outcomes for the people of NSW.