Contact Us

Contact Us

You can contact eHealth NSW in a number of ways.

Business hours are between 8.30am and 5pm Sydney time (AEST),
Monday to Friday - excluding Public Holidays.

Head Office Chatswood

Telephone: 02 9880 3200

Fax: 02 9880 3298 or 02 9880 3299

Postal address:
PO Box 1770
Chatswood NSW 2057

Street address:
Tower B, Level 16, Zenith Centre,
821 Pacific Highway
Chatswood NSW 2067

Service Centres

HealthShare NSW delivers its shared services to eHealth NSW from three Service Centres, located in Newcastle, Parramatta and Westmead.

Find your Service Centre

State Wide Service Desk (SWSD)

The SWSD provides 24/7 service. NSW Health employees can contact the SWSD for assistance on 1300 28 55 33 or lodge a ticket on SARA anytime, anywhere.

From 25 July, NSW Health staff calling the SWSD will be offered four call options instead of seven, making it simpler and quicker for them to get the help they need, and ensuring the SWSD can better prioritise clinical issues. Options will include: follow-up on an existing ticket; clinical application or issues affecting patient care; password reset or account difficulties; and all other non-clinical issues and requests.

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