Two smiling clinicians looking at a laptop in a hospital hallway.

Single Digital Patient Record (SDPR)

The Single Digital Patient Record (SDPR) will provide a secure, holistic and integrated view of the care a patient receives across the NSW Health system. Clinicians will be able to access a patient’s medical information in real-time from a single source.

Male clinician using a tablet in a hospital hallway.

The Challenge

Clinical information is captured in many different systems across NSW Health. Currently, clinicians have to access multiple platforms to get a full patient history. These include various Electronic Medical Record (eMR) systems, the Patient Administration System (PAS) and Laboratory Information Management System (LIMS). Using different systems makes it difficult for clinicians to quickly access comprehensive information.

Some of these systems are also not connected statewide. Data is routinely collected but is often unable to be shared or integrated in real time. This can create duplicative data collection or create information gaps in decision making.

As a result, patients may have to recall and repeat complex medical information when they’re feeling unwell. Often this is when patients are receiving care at different locations or from separate treatment teams and impacts the experience of care they receive.

The delivery of SDPR will change this. In the future, clinicians will have fast, secure and easy statewide access to an integrated record of an individual’s medical history. These records will also be available in real-time. No matter where patients seek treatment, their NSW Health records will be available. This will improve the coordination, continuity and experience of care for patients and contribute to positive patient health outcomes.

Smiling patient in hospital bed having a conversation with two clinicians.

The Plan

SDPR will be delivered across NSW Health through a partnership between Local Health Districts (LHDs), Specialty Health Networks (SHNs), eHealth NSW, NSW Health Pathology and other agencies.

The objectives that guide the design and development of SDPR are:

  • Support better health outcomes – the system must enable the ongoing provision of safe, high quality healthcare for the people of NSW.
  • Patient centricity – the system should be tailored and informed by patient needs and clinical care requirements in NSW.
  • Use insights to enhance capability – the system should use learnings and feedback from existing systems to ensure it improves upon current technology and user experience.

Once built and tested, SDPR will be implemented statewide using a phased approach.

Our vision is to be able to provide a single, holistic, statewide view of every patient – and for that information to be readily accessible to anyone involved in the patient’s care.
Dr Zoran Bolevich,
Chief Executive, eHealth NSW,
Chief Information Officer, NSW Health
Zoran Bolevich
Male and female clinician reading off a laptop tablet.

The Outcome

The introduction of SDPR will be pivotal in achieving NSW Health’s vision for a sustainable healthcare system that delivers outcomes that matter most to patients and the community.

SDPR has been developed to align with the goals set by the NSW Health 10 Year Plan, the Future Health Report. The Future Health Report is focused on improving patient healthcare experiences and outcomes, engaging and supporting NSW Health staff, and providing a digitally enabled health system.

The SDPR system will provide a digital platform which empowers and involves patients in the coordination of their care, while supporting clinicians to deliver better health outcomes.

Smiling hospital staff sitting at the reception desk.

The Benefits


Patients will receive a more personalised and consistent healthcare experience from NSW Health. They will also be able to play a more active role in the coordination of their care. The SDPR system will:

  • Improve patient experience through better continuity of care
  • Reduce the need for patients or their carers to recall and repeat health information
  • Provide patients with secure access to relevant medical data to help them make informed care choices and self-manage their own health and wellbeing
  • Continue to ensure data privacy and cyber security of NSW Health medical records
  • Facilitate more informed consultations. All care teams, no matter their location, will be able to access the same information about a patient.

NSW Health clinicians 

NSW Health clinicians will have easier, faster and consistent access to patient records. It will also help to reduce administrative burdens for clinicians. The SDPR system will:

  • Provide comprehensive, up-to-date NSW Health medical records in a single secure system
  • Provide clinicians with access to full patient clinical information in any location, supporting better continuity of care for patients
  • Promote clinical safety and quality reducing unnecessary duplication of care
  • Reduce the amount of manual administration, streamline record keeping and give clinicians more time at the bedside.

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