Elderly gentleman receiving a vaccination in his arm.

A rapid response to monkeypox (mpox) to help protect the NSW community

21 December 2022

Two new platforms are now live and are helping to provide access to monkeypox (mpox) vaccinations across NSW.

This follows the identification of mpox in NSW on 20 May 2022 and a global increase in mpox cases.

As NSW Health was able to secure a supply of the vaccine used to protect people against mpox, a dedicated system was required to allow ease of access to the immunisations.

eHealth NSW met this need by developing two platforms to make it easier to book and receive an mpox vaccination in just 40 days.

These critical technology services meant vaccines could reach those who needed it while also supporting mpox responses from NSW Health and Local Health Districts.

For NSW Health staff, the Monkeypox Vaccination Administration Management (VAM) platform is now live at 27 mpox vaccination clinic across NSW

It provides end-to-end administrative tools for mpox vaccine clinics. This includes automated workflows and clinic capacity management.

An online portal was also created for eligible NSW residents to book their mpox vaccination. There were 10,286 appointments made using the system and 3,927 people received their mpox vaccination within the first month of launching.

According to Bianca Prain, Manager, NSW Health Centre of Population Health, the rapid implementation of the platforms has helped to protect the NSW community.

“We moved quickly to ensure people at risk of mpox could receive a vaccination at a time and place convenient to them,” Ms Prain said.

“Through close collaboration with our LHDs and eHealth NSW we delivered an easy-to-use appointment booking platform and a seamless admin system for our staff.”

Read more here about eHealth NSW's efforts to support community vaccination.

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