Clinician dictating into a microphone whilst looking at a computer screen

eHealth News Jul 23:
NSW Health clinicians embrace lightning-fast voice recognition technology

20 July 2023

Clinicians are saving over 840 hours each month using voice recognition software to dictate their notes instead of typing.

This highly accurate, cloud-based software uses voice-to-text technology to transcribe clinical notes in real-time. Studies undertaken by NSW Health clinicians show that notes can be dictated up to 3 times as fast as most people type.

Hundreds of clinicians across the state are using Dragon Medical One to capture clinical information such as notes for outpatient clinics, diagnostic reports and discharge summaries. The software is available on any NSW Health computer and can use a mobile phone as a microphone, making it a versatile and convenient solution for clinicians on the go.

Improved speed and quality

Dr Marty Sterett, a staff specialist and emergency physician from Northern Sydney Local Health District (LHD), has been using Dragon Medical One for 10 years.

“The most surprising thing is the accuracy right out of the box for almost anybody that uses it,” he said.

The software has increased the speed and quality of many practitioners’ documentation. Since Dragon is compatible with electronic medical records systems and other software commonly used in hospitals, it easily fits into a clinician’s workflow.

Michelle Cox is a Nurse Practitioner with over 30 years of experience in Liverpool Hospital’s Emergency Department (ED).

“Time is at a premium in the ED. One of the most useful things about Dragon is that I can rattle off patient notes, transcribe long and complex documents like CT scans or ultrasound reports,” she said.

Find out more

NSW Health clinicians interested in learning more about this voice recognition software can email the service team.


The news item above is included in our eHealth NSW July 2023 newsletter.

Download the July 2023 newsletter


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