What we look for in suppliers

Key supplier attribute

What you need to know about working with NSW Government

The ICT Contracting Framework

NSW Government agencies are required to use the ICT Contracting Framework when procuring ICT products and services.

The framework provides a consistent approach to:

  • Risk and compliance management
  • Privacy and security requirements
  • Commercial arrangements and governance
  • Procurement processes across government

Understanding the framework early can help suppliers navigate procurement requirements and support more efficient engagement.

What we look for in suppliers

Governance and risk

  • Effective risk management and compliance practices
  • Clear governance structures, controls and accountability.
cybersecurity

Privacy and security

  • Appropriate safeguards for government, patient and sensitive information
  • Demonstrated security capability and assurance processes.

Business capability

  • Financial stability and organisational maturity
  • Proven delivery capability and quality management processes.

Our commitment and expectations

We are committed to building strong, collaborative relationships with suppliers who share our values and contribute to positive outcomes for the people of NSW.

Key areas of focus include:

  • Supplier Code of Conduct
  • Ethical and responsible supply chains
  • Aboriginal procurement and participation initiatives
  • Support for SMEs and regional businesses
  • Modern slavery obligations
  • Sustainability and social outcomes
  • Supplier Hub registration and market engagement opportunities.

Understanding supplier readiness and shared value

Understanding the framework

  • Mandatory procurement pathways
  • Standardised contracting terms
  • Defined negotiation parameters
  • Faster engagement through understanding

Supplier readiness

  • Risk and compliance
  • Privacy and security
  • Financial stability
  • Documented delivery processes

Shared value

  • Ethical conduct
  • Aboriginal participation
  • SME and regional support
  • Sustainability outcomes