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The Challenge
Every hospital had its own training team providing staff with training common to all NSW Health hospitals. An opportunity to consolidate efforts and ensure training consistency was identified.
Moreover, each hospital used different methods to deliver and measure training many of which were manual and paper-based. As a result, there was no way of targeting staff with training based on their role, tracking their learning across hospitals or producing state-wide reporting.
The Plan
In response, eHealth NSW developed My Health Learning (MHL), a single, state-wide learning system. MHL was integrated with StaffLink, NSW Health’s Human Resources and Payroll system to ensure it could draw on current staffing information.
Implemented statewide between 2013 and 2015, it is used by all hospitals, as well as by the agencies which provide specialist health care and support services.
Training content is developed by the NSW Health Education and Training Institute (HETI). eHealth NSW provides content for essential cyber security education.
The Outcome
MHL has standardised the delivery of education and the assessment of staff knowledge and skills across NSW Health.
Being integrated with StaffLink, MHL can target staff online with training specifically required for their role and record their learning throughout their NSW Health career.
Being online, MHL provides an integrated learning solution which staff can access anytime, anywhere. It serves up to staff the training specific to their role, provides them with automated training reminders, enables them to track their progress in real-time and generates certification.
For hospitals and NSW Health, MHL provides data and analytics for improved decision making.
The Benefits
- Hospitals can focus more on patient care and less on training
- Staff have equal access to consistent, high quality training
- Training content is developed, delivered, certified and recorded all in one place
- Learning can be targeted to staff based on role and is accessible anytime, anywhere
- Staff are supported with automatic reminders and automatically generated certification
- Staff learning can be tracked across their career with NSW Health
- Improved data and analytics enable better informed decision making.
every day
Data correct as of October 2023
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