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StaffLink is based on Oracle applications that facilitates the delivery of the following functions for NSW Health:
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The Challenge
Prior to the establishment of eHealth NSW and HealthShare NSW, every NSW health agency across the state was responsible for their own enterprise resource planning, human capital management, rostering, and payroll systems.
Multiple programs needed to be established to implement a single state-wide platform to support these state-wide functions and processes within eHealth NSW and HealthShare NSW.

The Plan
NSW Health would undertake a number of projects to combine multiple independent systems supporting finance, procurement, payroll and human resource functions to enable the establishment of a state-wide shared services environment to meet the needs of all health organisations.
NSW Health was also looking to support these functions, plus all human capital management activities across the state on a single state-wide platform that all health organisations could use to recruit, identify, assign, pay and develop its people.

The Outcome
Now, StaffLink provides NSW Health with a single, state-wide platform for human capital management, human resources and payroll solutions, enterprise resource planning, finance, supply chain and procurement. This has enabled the secure management of system access based on staff information.
The Oracle/StaffLink system has made it easier to create bespoke applications including:
- VAXHub, a complex system integration which enabled the upload of vaccination records from NSW Health systems to the Australian Immunisation Register so people could access their vaccine passport during the COVID pandemic
- the user interface which enables specialists to provide remote emergency consultations via a camera installed over bed in emergency wards where required
- VMoney which enables private clinicians to bill for services where they consult within a public hospital; and
- ROB which manages human capital management functions such as recruiting and talent management.

The Benefits
- A single state-wide platform on which to manage key operational areas
- A single source of operational information facilitating better planning/management
- Streamlined, standardised and simplified processes for human resources, staff identity and system access, finance, supply chain, procurement and more
- StaffLink assigns unique identifiers for all NSW Health staff
- StaffLink is the source for all identify and role-based information that feeds into the corporate directory and is used to grant/revoke system access.
Data correct as of July 2024
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