eHealths eMR team smiling at the camera

eHealth News Dec 23:
eMR moves to the cloud

9 Jan 2024

eHealth NSW has partnered with Western Sydney and Nepean Blue Mountains local health districts (WSLHD and NBMLHD) and vendors to successfully migrate the Electronic Medical Records (eMR) from local on-premise servers to the NSW Health public cloud.

eHealth NSW is one of the first organisations in the world to host its production ‘Cerner Millenium’ eMR on the Amazon Web Services cloud platform.

The eMR is vital for clinical care across the state. At WSLHD and NBMLHD the eMR is used at 9 major hospitals, 16 community health services, and many pathology sites.

Leading up to the migration was 12 months of intensive planning and over 200 days of testing. Over 65 people from 15 different NSW Health teams collaborated with our vendor partners on this migration. One of the project leaders, Meg Ma, Director Clinical Systems, Digital Health Solutions at Western Sydney LHD said she was very proud of the team’s achievement.

“Thanks for the team’s meticulous planning in testing, troubleshooting, go-live prep, and support. This sets the benchmark for all other eMR migration projects.”

The team worked around the clock to transfer 325 software applications and data feeds from on-premise infrastructure to the cloud.

Kieron McGarry, Acting Executive Director of Service Delivery at eHealth NSW, said it was a truly collaborative effort, with teams from across eHealth NSW working side by side with WSLHD and NBMLHD colleagues and vendors.

“It was vital that this planned migration was as efficient as possible so we could minimise the impact on clinicians providing care to patients.

“From day one, everyone involved from our project team, WSLHD and NBMLHD colleagues to Oracle Health and the cloud vendors, were determined to leave no stone unturned and were passionate about going that extra mile to ensure success.

“This migration has been a massive success and is another key step in the digital transformation of NSW Health, Kieron said.

Cloud technologies provide a more reliable and scalable platform which require less maintenance and reduce the risk of unplanned outages.

We have already seen a 30% increase in the performance of the system and are able to expand eMR services in the future in just a matter of days rather than months using on-premise servers.

eHealth NSW is partnering with local health districts, NSW Health organisations and vendors to help drive the digital transformation of Australia’s largest public health system.

To learn more about how we are using cloud technologies to help transform the NSW Health system listen to the Let’s Talk eHealth podcast.


The above news item is included in our eHealth NSW December 2023 newsletter.

Download the December 2023 newsletter


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