My Health Record
My Health Record is a secure online summary of an individual’s health information. Healthcare providers authorised by their healthcare organisation can access My Health Record to view and add patient health information.
Through the My Health Record system, healthcare providers can access timely information about their patients, such as shared health summaries, discharge summaries, prescription and dispense records, pathology reports and diagnostic imaging reports.
The patient can control what information goes into their My Health Record and which organisations have access to it.
In NSW Health, clinicians can view their patient’s My Health Record information in the HealtheNet Clinical Portal, which is accessed via their local electronic medical record (EMR) system.
For more information about My Health Record:
- Visit: www.myhealthrecord.gov.au
- Call the My Health Record Helpdesk on 1800 723 471
NSW Health Clinicians
For NSW Health clinicians, specific and detailed guidance is available to support your use of HealtheNet and My Health Record within NSW. Much of this information is available through the internal Integrated Care Portfolio Hub. This material includes:
- the HealtheNet & My Health Record Clinical Guide (currently being finalised);
- the My Health Record Security and Access Policy Directive;
- as well as supporting education and training materials including Quick Reference Guides, User Manuals and eLearning videos.
As a NSW Health clinician, the information available via the above links should be your primary source of advice and information in relation to HealtheNet and My Health Record. This material sets out the local policies and procedures within NSW.
The Australian Commission on Safety and Quality in Health Care’s “Emergency Department (ED) Clinicians' Guide to My Health Record in ED” complements the NSW Health guidance and provides helpful information and advice for ED clinicians.Back to the top of this page