Reflecting on 12 months of eHealth NSW’s Aboriginal Employment Strategy

9 July 2025

This NAIDOC Week marks one year since the launch of the eHealth NSW Aboriginal Employment Strategy 2024–2031. To celebrate this milestone, eHealth NSW reflects on what’s been achieved so far and reaffirms its commitment to the journey ahead.

What is the Aboriginal Employment Strategy?

Designed to elevate the voices and experiences of Aboriginal and Torres Strait Islanders across eHealth NSW, the strategy sets out our commitment to work in active partnership with Aboriginal employees and communities in shaping culturally informed digital health solutions.

Over the past year, this vision has translated into meaningful action. From employing Aboriginal trainees to increasing Aboriginal workforce representation by23%, eHealth NSW continues to build a strong, inclusive pipeline of talent and embed culturally safe, equitable recruitment practices across the organisation.

Read the Aboriginal Employment Strategy 2024-2031

At a glance

Staff Growth

Cultural intiatives

Welcome to country

Welcome to Country
Ceremonies for events

Welcome to country

Mandatory training
"Respecting the Difference"

Key Achievements

Welcome to country

Launch of ACE
Aboriginal Connection eHealth

Welcome to country

Exit interview process
Greater insights from staff

Welcome to country

Career Mapping Guide
Supporting career progression

Welcome to country

Talent pipeline
Multiple traineeship programs

What's next?

Welcome to country

Buddy program
Fostering support and culture

Welcome to country

Role swap pilot
Supporting staff exchanges

Welcome to country

IT Training Program
NSW Health led training initiative

The strategy in action

From promise to practice, this NAIDOC Week provides an opportunity to reflect on the past 12 months since the launch of the Aboriginal Employment Strategy and the steps taken to grow eHealth NSW’s Aboriginal cultural competencies beyond employment targets.

The Aboriginal Connection eHealth NSW (ACE) network, in close collaboration with eHealth NSW Aboriginal Employment Strategy Project Working Group, proudlylaunched the Aboriginal Employment Strategy 2024-2031 in July 2024. This collaboration ensured that Aboriginal voices and perspectives were central to the development of the strategy and its supporting resources from the beginning.

Together, they guided the development of practical resources and tools aimed at making a meaningful difference to the workplace experiences of Aboriginal employees at eHealth NSW. This included:

  • Developing an Aboriginal-specific Employee Assistance Program (EAP) to ensure culturally appropriate and inclusive access to information for Aboriginal employees and their families.
  • Creating an Aboriginal Career Mapping Guide to help identify skills gaps and provide practical career development tools.
  • Implementing anAboriginal exit interview process to capture feedback and insights from Aboriginal staff.

These tools aim to address gaps Aboriginal staff face when seeking culturally appropriate support and navigating career development.

Today, eHealth NSW is proud to witness meaningful progress, not only in growing its workforce, but in creating purposeful pathways that empower Aboriginal employees to shape our digital health solutions. By contributing cultural knowledge and lived experience, they enrich our work and help deliver more inclusive, community-informed care.

The past 12 months in numbers What’s in the pipeline?
  • Aboriginal employment numbers have grown from 26 (1.15%) to 32 (1.42%) across both eHealth NSW and Single Digital Patient Record Implementation Authority (SDPRIA).
  • eHealth NSW has employed 3 school-based Aboriginal trainees and 1 Aboriginal IT trainee, with another to commence shortly.
  • eHealth NSW has engaged several indigenous external contractors for various services to strengthen their cultural understanding.

    This includes
    • Respecting the Difference training
    • engaging Aboriginal cultural performers for NAIDOC Week events,
    • catering for eHealth NSW Aboriginal cultural initiatives and Welcome to Country ceremonies.

eHealth NSW will continue to work through the 2025-2026 Action Plan, which includes:

  • developing an Aboriginal Buddy Program
  • creating Acknowledgment of Country videos featuring Aboriginal staff
  • scoping a NSW Health-wide IT training program for Aboriginal people
  • exploring Service Level Agreements with SDPRIA and Aboriginal Community Controlled Organisations for short-term role swapping opportunities for Aboriginal staff.

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