eHealth Strategy for NSW Health 2016–2026
The statewide eHealth Strategy is aligned to the key strategic priorities of NSW Health.
It brings to life NSW Health’s vision of a sustainable health system that delivers outcomes that matter to patients, is personalised, invests in wellness, and is digitally enabled. Spanning 10 years, the strategy sets out guidance for digital health investment, so NSW Health can harness innovations and meet growing healthcare demands long into the future. It outlines seven key focus areas, each one covering the initiatives and investment needed, to deliver effective digital health solutions and services.
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Clinical applications help doctors, nurses, allied health clinicians and managers provide safe, quality care, and enable patients to control their own healthcare.
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Support a connected healthcare system by enabling the safe and seamless sharing of digital patient information between healthcare providers across NSW, and with the patient themselves.
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Enable NSW Health staff to work efficiently and effectively and ultimately provide support for clinicians to deliver optimal patient care.
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Enhance data management, analytics and health intelligence.
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Deliver a statewide technology ecosystem which supports the move to integrated and shared care across NSW Health.
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Enhance patient and provider access to digital health information and services.
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Harness the power of innovation, cultivate a culture of innovation and collaboration in a bid to fast-track the best ideas, maximise return on investment and build eHealth capacity across the state.
The three horizons
The Strategy identified three distinct horizons in the digital transformation of NSW Health. Firstly, the strategy seeks to achieve consistent foundations, moving on to increase integration and finally enable the personalisation of healthcare.
Each horizon is characterised by a different transformational challenge:
- Moving from a paper / analogue system to a digital one
- Shifting from a fragmented to a more integrated approach to service provision
- Shifting from a provider-centric to a patient-centric paradigm
Many of the initiatives articulated in the eHealth Strategy for NSW Health 2016-2026 have already been realised. Yet there is more to do.
eHealth NSW strategic priorities
Continuing the digital journey, while aligning to state and local health strategies, eHealth NSW is increasing its focus on:
- Virtual Care and Telehealth
- Integration and interoperability
- Future proofing existing systems and architecture
- Resilience and Cybersecurity
- Advancing real-time analytics
- Supporting NSW Health’s strategic initiatives including Value Based Healthcare, and empowering consumers, patients and staff.
Read about our solutions
VAM is a digital system used by NSW Health to book and manage mass vaccination appointments.
HOPE is an IT platform that enables patients to provide direct and timely feedback.
ims+ is NSW Health’s improved, single, statewide, cloud-based incident management solution.