Medical imaging system to improve patient experience
18 Jun 2021
Lithgow residents are benefitting from a state-of-the-art medical imaging system designed to provide clinicians with real-time access to x-rays, CT scans, MRIs, nuclear medicine scans and ultrasounds performed in public hospitals.
Electronic transfer of care improves patient outcomes in ICU
17 Jun 2021
A first-of-its-kind innovation in Australia, the new Electronic Transfer of Care (eTOC) web-based application is a major step forward for hospital patients and staff, speeding up clinical information sharing between different systems.
Self-managed cloud solution provides vastly improved infrastructure for NSW Health
10 Jun 2021
eHealth NSW has overcome the challenges of adopting multi-cloud services and infrastructure by designing a cloud solution that specifically meets the needs of NSW Health, in turn helping the delivery of improved patient care.
COVID-19 prompts hospital food safety audits to go digital
09 Jun 2021
When Covid-19 hit in March 2020, the Food Service and Quality Assurance teams from HealthShare NSW had to stop the mandatory regulatory on-site audits in each of the state’s 151 hospitals.
Telestroke service reaches Clarence Valley patients
17 May 2021
Stroke patients in the Clarence Valley will now have 24-hour access to an innovative telehealth service as part of a $21.7 million initiative being rolled out across NSW.
Nurses supporting the digital transformation of NSW Health
12 May 2021
Ian Dunlop hasn’t always walked the halls of eHealth NSW. Today, he’s a Health Informatician for eHealth NSW. But he began his career as a nurse walking the hospital ward right across the state.
Westmead’s new world-class hospital building officially opened
26 Mar 2021
More operating theatres, patient rooms and world-class services, including two new emergency departments, are all part of Westmead Hospital’s new 14-storey clinical tower, officially opened by NSW Premier Gladys Berejiklian earlier this week.
New mobile app helps JMOs to apply for overtime pay anytime, anywhere in the state
23 Mar 2021
eHealth NSW, in partnership with the NSW Ministry of Health, has developed a new mobile app that enables Junior Medical Officers (JMOs) to manage un-rostered overtime, giving them more time to focus on patient care.
Celebrating Telestroke’s one-year anniversary and 500 patients treated
16 Mar 2021
On 16 March 2021, the NSW Telestroke Service celebrates its first anniversary with more than 500 patients treated since the service’s statewide roll out began.
Chronic pain support boosted by telehealth in the Hunter
16 Mar 2021
Chronic pain can have significant effects on a patient’s day-to-day life and mental health, particularly when the body keeps hurting weeks, months, or even years after an injury.
New QR codes make COVID testing even easier
26 Feb 2021
Receiving COVID-19 test results just got a little easier for patients in Northern NSW, who can now use their mobile phones, and an individual QR code, to automatically set up an SMS process to deliver their results.
Patients at the centre of safer, smarter and more streamlined medical imaging system
23 Dec 2020
Six NSW hospitals are the first to benefit from a new medical imaging system that will provide a centralised solution aimed at increasing patient safety through critical results management and radiation dose tracking.
Cloud systems at the heart of improved patient care
23 Dec 2020
Having systems in the cloud rather than on-premise is a pivotal part of the digital transformation of NSW Health. Shifting ICT services to the cloud offers greater scalability and flexibility as well the ability to build once and reuse common digital platforms, architecture and services across the organisation.
Health Grade Enterprise Network pilots deliver results
23 Dec 2020
Patient Wi-Fi, digital imaging for radiology, and critical clinical systems such as electronic medical records. Each of these helps provide the best possible healthcare to the people of NSW.
Award winning Statewide Wi-Fi network provides outstanding healthcare for NSW
23 Dec 2020
One of the largest wireless network investments in NSW is giving clinicians anytime, anywhere access to digital health records, supporting excellence in healthcare for the people of NSW.
Patient Reported Measures provides tailored health care for patients
23 Dec 2020
By changing conversations from ‘what’s the matter with you?’ to ‘what matters to you?’, clinicians and service providers will have a deeper understanding of their patients concerns and lives. In turn, it is expected that patients, families and carers will have improved health care experiences.
Adult Electronic Record for Intensive Care (eRIC) program phase one formally closed
23 Dec 2020
The Electronic Record for Intensive Care (eRIC) is a state-of-the-art clinical information system which improves the safety and quality of care offered to critically ill patients in Intensive Care Units (ICUs).
Accelerating virtual care across NSW Health
23 Dec 2020
eHealth NSW and its key partners are accelerating and optimising the use of virtual care across NSW to safely connect patients with health professionals, delivering care when and where it’s needed.
ims+ hits significant milestone with all NSW Health organisations now live on the new system
23 Dec 2020
Improved care and increased patient and staff safety at NSW hospitals and medical facilities is at the forefront of a new incident management system. ims+ is now live in all Local Health Districts, Specialty Service Networks and Pillars, and across NSW Ambulance.
Single digital patient record set to deliver vastly improved patient experience
23 Dec 2020
With a focus on improved safety, and the quality and continuity of patient care, the single digital patient record initiative will provide a consistent experience for patients and clinicians, as well as improving data analytics and clinical decision support.
Adult Sepsis Pathway tool enters trial phase at Prince of Wales Hospital
08 Dec 2020
As many as one in five deaths worldwide is related to sepsis, a time-critical medical emergency in which the body responds so severely to an infection that it starts to attack and injure its own tissues and organs.
Parenting classes go digital in the Hunter region
04 Dec 2020
Pregnant couples across the Newcastle and Hunter regions are benefitting from a switch to Skype for Business by John Hunter Hospital (JHH) Parenting Education Unit, with the previously face-to-face classes being switched to online learning.
State-of-art video conferencing equipment to benefit clinicians and patients
30 Nov 2020
Neo-natal intensive and critical care patients are set to benefit from the implementation of vastly improved emergency over-the-bed video conferencing cameras, enabling clinicians to provide better care.
Health data transforming Diabetes care for NSW patients
17 Nov 2020
The treatment of patients with diabetes has taken a major leap forward thanks to a recent eHealth NSW project.
Always was, always will be – celebrating NAIDOC Week at eHealth NSW
11 Nov 2020
NAIDOC Week honours our First Nations people’s spiritual and cultural connection to our country. To celebrate, eHealth NSW is shining the spotlight on Indigenous staff who are helping make a difference in our organisation.
Telestroke service provides best possible stroke treatments for patients
05 Nov 2020
The NSW Telestroke service is bridging distances to deliver world-class stroke assessment, treatment and management – irrespective of location.
eHealth NSW recognised for helping improve patient care and health services
04 Nov 2020
THE NSW Health Statewide Wireless Network, a multiyear project which was launched in January and has been expanded on since by eHealth NSW has been recognised for its work in improving patient care through a range of connected services.
State-wide medical imaging system delivers safer patient care
02 Nov 2020
Patients at five western Sydney hospitals have become the first to benefit from a state-of-the-art medical imaging system delivering safer, smarter and more streamlined care.
Enhancing customer service for COVID-19 quarantine exemptions
29 Oct 2020
Managing returning travelers has been critical in NSW Health’s response to the COVID-19 pandemic.
State wide platform a star player in supporting NSW Health system during COVID-19
27 Oct 2020
This year has been one that no one could have predicted; presenting challenge after challenge.
HGEN live at Coffs Harbour
26 Oct 2020
The first major element of the Coffs Harbour Health Grade Enterprise Network (HGEN) pilot has been completed ahead of schedule.
Tuning in to Mental Health Month
22 Oct 2020
eHealth NSW is making a positive contribution to support mental health patients, their carers and health care providers by partnering with the Ministry of Health’s Mental Health Branch to complete the Mental Health eMR Enhancement Project.
Hospital Schools Patient Wi-Fi connection rolls on
14 Oct 2020
Missing school because of a major injury or illness can have a serious impact on a child’s social and emotional wellbeing. Many students in hospital experience significant issues including increased anxiety, academic under-achievement, behavioural problems and difficulties in forming and maintaining relationships
Friendly medication list to improve patient safety
06 Oct 2020
Medicine lists have long been used to reduce risk of patient harm and medicine-related problems.
Rapid clinical access to centralised imaging
29 Sep 2020
The NSW Telestroke Service is bridging distances to deliver world class stroke assessment, treatment and management – irrespective of location
eOrders project for Pathology and medical imaging now complete
24 Sep 2020
Over 23 sites across Hunter New England Local Health District (HNELHD) are now using eOrders, thanks to the latest eMR2 project rollout
Patient Safety enhanced with data-driven innovation
18 Sep 2020
Every day is World Patient Safety Day for eHealth NSW with much of our work focused on minimising patient harm in our health system. In collaboration with the Clinical Excellence Commission (CEC) and the Ministry of Health, eHealth NSW has recently completed a 10-month trial of the Pascal Metrics Risk Trigger Monitoring (RTM) tool at both Prince of Wales and Blacktown Hospitals.
Interpreting service in WSLHD is leading the way with myVirtualCare
16 Sep 2020
COVID-19 is a rapidly evolving pandemic and is shaping a new form of delivering healthcare across health systems worldwide. The pandemic spurred a push for interpreting services to become more accessible to patients with limited English proficiency and patients who are deaf.
Supporting end-of-life care with digital tools
17 Aug 2020
Palliative-care patients will benefit from more coordinated, tailored and holistic support following improvements to how a person’s end-of-life-care wishes, monitoring and assessments are recorded in NSW Health’s electronic medical record (EMR).
Patient care goes digital at another NSW Health ICU
14 Aug 2020
Critically ill patients at another of Westmead Hospital’s Intensive Care Units (ICUs) in Sydney’s west are the latest to benefit from eHealth NSW's Electronic Record for Intensive Care (eRIC).
Giving clinicians faster, easier access to digital systems
12 Aug 2020
Clinicians working in inner and south-western Sydney public hospitals now have only one user identification to remember, giving them much easier access to the electronic medical record (EMR).
Supporting NSW Health staff moving to 1 Reserve Road
30 Jul 2020
ICT experts from the state’s digital health agency eHealth NSW have started supporting staff from a range of NSW Health agencies as they begin working from new corporate headquarters at 1 Reserve Road (1RR).
Fighting COVID-19 with digital triage tools
10 Jul 2020
When COVID-19 struck, NSW Health moved swiftly to protect from the pandemic the state’s 7.5 million residents and the 150,000 staff members who care for them.
Personalised strategies guard those at increased risk of COVID-19 in western Sydney
06 Jul 2020
Almost 15,000 western Sydney residents with an increased risk of contracting coronavirus have been identified and given personalised and proactive strategies to help keep them safe, thanks to an initiative that could be scaled across the state.
NSW Health staff collaborating remotely in record numbers
29 Jun 2020
The state’s digital health agency is giving more NSW Health staff than ever before the telehealth and screen-sharing technology they need to provide patient care safely, collaboratively and remotely during the COVID-19 pandemic.
Clozapine digital solution enhances patient safety
19 Jun 2020
Public-hospital inpatients across NSW are set to benefit from a new digital management solution for clozapine, a psychotropic medication used in treatment-resistant schizophrenia.
Supporting excellent patient care – whatever happens
19 Jun 2020
The COVID-19 pandemic has highlighted the need for health systems globally to be prepared for the worst – and fast.
Since 2016 the state’s digital health agency, eHealth NSW, has worked on a major project to improve the reliability and availability of clinical systems for the benefit of NSW Health clinicians and the patients for whom they care.
Accelerating virtual care across NSW Health
18 Jun 2020
With COVID-19 sparking unprecedented demand for virtual care, the state’s digital health agency eHealth NSW is joining forces with NSW Health partners and consumers to extend this model of care into even more settings over the next five years.
Full stream ahead! Patients stay connected with more hospital Wi-Fi services
10 Jun 2020
Despite the social isolation enforced by COVID-19, patients and guests at hospitals in Western NSW Local Health District are now more connected than ever.
Dictating leads to quicker handover of patient notes
09 Jun 2020
To deliver faster, smarter and safer patient care, NSW Health clinicians are using voice-recognition technology that allows them to dictate their notes directly into electronic medical record (EMR) systems.
Big data helps NSW Health clinicians to ‘see’ sepsis
29 May 2020
Big data is helping NSW Health to tackle the big problem of sepsis, which kills more Australians every year than breast cancer and prostate cancer combined.
A new front door for digital health research projects
21 May 2020
Conducting research in partnership with eHealth NSW will be smoother and more transparent now that its Data and Analytics portfolio is coordinating and enabling research projects involving the state’s digital health agency.
Telestroke ‘a model for COVID-19 care and beyond’
19 May 2020
Saving lives and improving post-stroke outcomes, Telestroke is being hailed as a model for care during COVID-19 and beyond in its use of telehealth technology to virtually assess and treat stroke patients in regional and rural NSW.
Using EMR data in the fight against COVID-19
13 May 2020
Sydney Children’s Hospitals Network (SCHN) is arming its clinicians and workforce managers with a real-time dashboard which shows at a glance how many COVID-19-positive children are inpatients at its two hospitals, and in which wards, and where any affected outpatients reside.
Nurses nurture NSW Health’s digital transformation
12 May 2020
International Nurses Day is an opportunity to shine a spotlight on the 50,000+ nurses who play a critical supporting role in caring for patients across NSW Health, Australia’s largest public health system.
Ensuring continuity of cancer care amid COVID-19
04 May 2020
Cancer specialists in the Illawarra Shoalhaven region south of Sydney are holding multidisciplinary team (MDT) meetings from behind the safety of their laptops, ensuring continuity of care for NSW Health cancer patients as the fight against COVID-19 continues.
No pregnant pauses in time of COVID-19
04 May 2020
The weeks leading up to a baby’s birth can be a stressful time for expectant parents, but when they clash with the outbreak of a global pandemic it’s a recipe for even more heightened anxiety.
Grand applause for virtual grand rounds in age of COVID-19
29 Apr 2020
A vital way of keeping clinicians across new and evolving areas of medicine, grand rounds take place weekly across all NSW public hospitals to support high-quality patient care.
Reaching Australia’s second-largest workforce via SMS
28 Apr 2020
The state’s digital health agency eHealth NSW has enabled NSW Health to send short message service (SMS) notifications for the first time to all 173,000 of its staff members in all four corners of the state.
Young patients say yes please to more screen time
27 Apr 2020
Tech-savvy patients being treated in and by Sydney’s children’s hospitals are embracing the shift towards telehealth models of care, jumping at the chance for more screen time with clinicians who are only too pleased to provide it.
Enabling top clinical information access in the fight vs COVID-19
22 Apr 2020
Frontline clinicians across NSW Health are being supported with fast and easy access to the best and most up-to-the-minute information and resources regarding the COVID-19 pandemic.
- Enabling remote working for Australia’s second-largest employer 08 Apr 2020
- Empowering eHealth NSW women 03 Apr 2020
SARA captures cybersecurity incidents
24 Mar 2020
NSW Health staff are being better supported to report cybersecurity-related incidents, following the addition of a new form to the SARA (Search and Request Anything) portal.
Patient care goes digital at 21st NSW Health ICU
17 Mar 2020
Critically ill patients in one of Westmead Hospital’s Intensive Care Units (ICUs) in Sydney’s west are the latest to benefit from eHealth NSW's Electronic Record for Intensive Care (eRIC).
E-prescriptions improve the patient experience
28 Feb 2020
Patients will be out of hospital sooner thanks to an Australian-first digital initiative launched at Blacktown Hospital in Sydney’s west.
Telestroke scales across the state
24 Feb 2020
Lives are being saved and outcomes vastly improved thanks to a model of care which harnesses technology to deliver world-class assessment, treatment and management of stroke patients.
Collaborative digital health response to novel coronavirus
13 Feb 2020
NSW Health has been able to identify and respond to novel coronavirus thanks to the collaboration across the health system to build and rapidly deploy a digital triage tool. This is helping patients and their families to have quicker diagnoses and treatment and bolstering the nation’s efforts to ensure public health safety.
Unlocking value from NSW Health’s petabytes of data
07 Feb 2020
By Lachlan Rudd, Director, Data & Analytics, eHealth NSW
Enhancing EMR community health reporting
06 Feb 2020
A major eHealth NSW project more than two years in the making is improving the quality and availability of patient data captured by NSW Health’s community health services, leading to better patient care.