News archive

Lithgow residents are benefitting from a state-of-the-art medical imaging system designed to provide clinicians with real-time access to x-rays, CT scans, MRIs, nuclear medicine scans and ultrasounds performed in public hospitals.

A first-of-its-kind innovation in Australia, the new Electronic Transfer of Care (eTOC) web-based application is a major step forward for hospital patients and staff, speeding up clinical information sharing between different systems.

eHealth NSW has overcome the challenges of adopting multi-cloud services and infrastructure by designing a cloud solution that specifically meets the needs of NSW Health, in turn helping the delivery of improved patient care.

When Covid-19 hit in March 2020, the Food Service and Quality Assurance teams from HealthShare NSW had to stop the mandatory regulatory on-site audits in each of the state’s 151 hospitals.

Stroke patients in the Clarence Valley will now have 24-hour access to an innovative telehealth service as part of a $21.7 million initiative being rolled out across NSW.

Ian Dunlop hasn’t always walked the halls of eHealth NSW. Today, he’s a Health Informatician for eHealth NSW. But he began his career as a nurse walking the hospital ward right across the state.

More operating theatres, patient rooms and world-class services, including two new emergency departments, are all part of Westmead Hospital’s new 14-storey clinical tower, officially opened by NSW Premier Gladys Berejiklian earlier this week.

eHealth NSW, in partnership with the NSW Ministry of Health, has developed a new mobile app that enables Junior Medical Officers (JMOs) to manage un-rostered overtime, giving them more time to focus on patient care.

On 16 March 2021, the NSW Telestroke Service celebrates its first anniversary with more than 500 patients treated since the service’s statewide roll out began.

Chronic pain can have significant effects on a patient’s day-to-day life and mental health, particularly when the body keeps hurting weeks, months, or even years after an injury.

Receiving COVID-19 test results just got a little easier for patients in Northern NSW, who can now use their mobile phones, and an individual QR code, to automatically set up an SMS process to deliver their results.

Six NSW hospitals are the first to benefit from a new medical imaging system that will provide a centralised solution aimed at increasing patient safety through critical results management and radiation dose tracking.

Having systems in the cloud rather than on-premise is a pivotal part of the digital transformation of NSW Health. Shifting ICT services to the cloud offers greater scalability and flexibility as well the ability to build once and reuse common digital platforms, architecture and services across the organisation.

Patient Wi-Fi, digital imaging for radiology, and critical clinical systems such as electronic medical records. Each of these helps provide the best possible healthcare to the people of NSW.

One of the largest wireless network investments in NSW is giving clinicians anytime, anywhere access to digital health records, supporting excellence in healthcare for the people of NSW.

By changing conversations from ‘what’s the matter with you?’ to ‘what matters to you?’, clinicians and service providers will have a deeper understanding of their patients concerns and lives. In turn, it is expected that patients, families and carers will have improved health care experiences.

The Electronic Record for Intensive Care (eRIC) is a state-of-the-art clinical information system which improves the safety and quality of care offered to critically ill patients in Intensive Care Units (ICUs).

eHealth NSW and its key partners are accelerating and optimising the use of virtual care across NSW to safely connect patients with health professionals, delivering care when and where it’s needed.

Improved care and increased patient and staff safety at NSW hospitals and medical facilities is at the forefront of a new incident management system. ims+ is now live in all Local Health Districts, Specialty Service Networks and Pillars, and across NSW Ambulance.

With a focus on improved safety, and the quality and continuity of patient care, the single digital patient record initiative will provide a consistent experience for patients and clinicians, as well as improving data analytics and clinical decision support.

As many as one in five deaths worldwide is related to sepsis, a time-critical medical emergency in which the body responds so severely to an infection that it starts to attack and injure its own tissues and organs.

Pregnant couples across the Newcastle and Hunter regions are benefitting from a switch to Skype for Business by John Hunter Hospital (JHH) Parenting Education Unit, with the previously face-to-face classes being switched to online learning.

Neo-natal intensive and critical care patients are set to benefit from the implementation of vastly improved emergency over-the-bed video conferencing cameras, enabling clinicians to provide better care.

The treatment of patients with diabetes has taken a major leap forward thanks to a recent eHealth NSW project.

NAIDOC Week honours our First Nations people’s spiritual and cultural connection to our country. To celebrate, eHealth NSW is shining the spotlight on Indigenous staff who are helping make a difference in our organisation.

The NSW Telestroke service is bridging distances to deliver world-class stroke assessment, treatment and management – irrespective of location.

THE NSW Health Statewide Wireless Network, a multiyear project which was launched in January and has been expanded on since by eHealth NSW has been recognised for its work in improving patient care through a range of connected services.

Patients at five western Sydney hospitals have become the first to benefit from a state-of-the-art medical imaging system delivering safer, smarter and more streamlined care.

Managing returning travelers has been critical in NSW Health’s response to the COVID-19 pandemic.

This year has been one that no one could have predicted; presenting challenge after challenge.

The first major element of the Coffs Harbour Health Grade Enterprise Network (HGEN) pilot has been completed ahead of schedule.

eHealth NSW is making a positive contribution to support mental health patients, their carers and health care providers by partnering with the Ministry of Health’s Mental Health Branch to complete the Mental Health eMR Enhancement Project.

Missing school because of a major injury or illness can have a serious impact on a child’s social and emotional wellbeing. Many students in hospital experience significant issues including increased anxiety, academic under-achievement, behavioural problems and difficulties in forming and maintaining relationships

Medicine lists have long been used to reduce risk of patient harm and medicine-related problems.

The NSW Telestroke Service is bridging distances to deliver world class stroke assessment, treatment and management – irrespective of location

Over 23 sites across Hunter New England Local Health District (HNELHD) are now using eOrders, thanks to the latest eMR2 project rollout

Every day is World Patient Safety Day for eHealth NSW with much of our work focused on minimising patient harm in our health system. In collaboration with the Clinical Excellence Commission (CEC) and the Ministry of Health, eHealth NSW has recently completed a 10-month trial of the Pascal Metrics Risk Trigger Monitoring (RTM) tool at both Prince of Wales and Blacktown Hospitals.

COVID-19 is a rapidly evolving pandemic and is shaping a new form of delivering healthcare across health systems worldwide. The pandemic spurred a push for interpreting services to become more accessible to patients with limited English proficiency and patients who are deaf.

Palliative-care patients will benefit from more coordinated, tailored and holistic support following improvements to how a person’s end-of-life-care wishes, monitoring and assessments are recorded in NSW Health’s electronic medical record (EMR).

Critically ill patients at another of Westmead Hospital’s Intensive Care Units (ICUs) in Sydney’s west are the latest to benefit from eHealth NSW's Electronic Record for Intensive Care (eRIC).

Clinicians working in inner and south-western Sydney public hospitals now have only one user identification to remember, giving them much easier access to the electronic medical record (EMR).

ICT experts from the state’s digital health agency eHealth NSW have started supporting staff from a range of NSW Health agencies as they begin working from new corporate headquarters at 1 Reserve Road (1RR).

When COVID-19 struck, NSW Health moved swiftly to protect from the pandemic the state’s 7.5 million residents and the 150,000 staff members who care for them.

Almost 15,000 western Sydney residents with an increased risk of contracting coronavirus have been identified and given personalised and proactive strategies to help keep them safe, thanks to an initiative that could be scaled across the state.

The state’s digital health agency is giving more NSW Health staff than ever before the telehealth and screen-sharing technology they need to provide patient care safely, collaboratively and remotely during the COVID-19 pandemic.

Public-hospital inpatients across NSW are set to benefit from a new digital management solution for clozapine, a psychotropic medication used in treatment-resistant schizophrenia.

The COVID-19 pandemic has highlighted the need for health systems globally to be prepared for the worst – and fast.

Since 2016 the state’s digital health agency, eHealth NSW, has worked on a major project to improve the reliability and availability of clinical systems for the benefit of NSW Health clinicians and the patients for whom they care.

With COVID-19 sparking unprecedented demand for virtual care, the state’s digital health agency eHealth NSW is joining forces with NSW Health partners and consumers to extend this model of care into even more settings over the next five years.

Despite the social isolation enforced by COVID-19, patients and guests at hospitals in Western NSW Local Health District are now more connected than ever.

To deliver faster, smarter and safer patient care, NSW Health clinicians are using voice-recognition technology that allows them to dictate their notes directly into electronic medical record (EMR) systems.

Big data is helping NSW Health to tackle the big problem of sepsis, which kills more Australians every year than breast cancer and prostate cancer combined.

Conducting research in partnership with eHealth NSW will be smoother and more transparent now that its Data and Analytics portfolio is coordinating and enabling research projects involving the state’s digital health agency.

Saving lives and improving post-stroke outcomes, Telestroke is being hailed as a model for care during COVID-19 and beyond in its use of telehealth technology to virtually assess and treat stroke patients in regional and rural NSW.

Sydney Children’s Hospitals Network (SCHN) is arming its clinicians and workforce managers with a real-time dashboard which shows at a glance how many COVID-19-positive children are inpatients at its two hospitals, and in which wards, and where any affected outpatients reside.

International Nurses Day is an opportunity to shine a spotlight on the 50,000+ nurses who play a critical supporting role in caring for patients across NSW Health, Australia’s largest public health system.

Cancer specialists in the Illawarra Shoalhaven region south of Sydney are holding multidisciplinary team (MDT) meetings from behind the safety of their laptops, ensuring continuity of care for NSW Health cancer patients as the fight against COVID-19 continues.

The weeks leading up to a baby’s birth can be a stressful time for expectant parents, but when they clash with the outbreak of a global pandemic it’s a recipe for even more heightened anxiety.

A vital way of keeping clinicians across new and evolving areas of medicine, grand rounds take place weekly across all NSW public hospitals to support high-quality patient care.

The state’s digital health agency eHealth NSW has enabled NSW Health to send short message service (SMS) notifications for the first time to all 173,000 of its staff members in all four corners of the state.

Tech-savvy patients being treated in and by Sydney’s children’s hospitals are embracing the shift towards telehealth models of care, jumping at the chance for more screen time with clinicians who are only too pleased to provide it.

Frontline clinicians across NSW Health are being supported with fast and easy access to the best and most up-to-the-minute information and resources regarding the COVID-19 pandemic.

The COVID-19 pandemic has led to a huge upswing in the number of NSW Health staff working remotely in order to comply with government directives to stay at home wherever possible.

As part of its commitment to diversity and inclusion, eHealth NSW is continuing to support more women into senior leadership and executive roles.

NSW Health staff are being better supported to report cybersecurity-related incidents, following the addition of a new form to the SARA (Search and Request Anything) portal.

Critically ill patients in one of Westmead Hospital’s Intensive Care Units (ICUs) in Sydney’s west are the latest to benefit from eHealth NSW's Electronic Record for Intensive Care (eRIC).

Patients will be out of hospital sooner thanks to an Australian-first digital initiative launched at Blacktown Hospital in Sydney’s west.

Lives are being saved and outcomes vastly improved thanks to a model of care which harnesses technology to deliver world-class assessment, treatment and management of stroke patients.

NSW Health has been able to identify and respond to novel coronavirus thanks to the collaboration across the health system to build and rapidly deploy a digital triage tool. This is helping patients and their families to have quicker diagnoses and treatment and bolstering the nation’s efforts to ensure public health safety.

By Lachlan Rudd, Director, Data & Analytics, eHealth NSW

A major eHealth NSW project more than two years in the making is improving the quality and availability of patient data captured by NSW Health’s community health services, leading to better patient care.