News archive

Since January 2020, the COVID-19 virus has impacted all facets of society, including businesses, families, and individuals. NSW Health and our frontline health workers have been at the forefront of providing care to sick or vulnerable members of our community.

Stroke survivor Jade Petersen is grateful for Tamworth Hospital's installation of new teleconference technology, meaning she didn’t have to wait six months to see a specialist.

eHealth NSW is designing an enhancement to the electronic medical record (eMR) that will support clinicians in providing comprehensive care to patients, with state-wide deployment expected to commence in 2020.

Patients and visitors within the Northern NSW LHD now have access to free Wi-Fi. The service is an initiative of eHealth NSW and has now been provided at 331 out of 464 targeted health facilities across the state

eHealth NSW is designing an enhancement to the electronic medical record (eMR) that will support clinicians in providing comprehensive care to patients, with state-wide deployment expected to commence in 2020.

A new application designed to send an automatic notification to community based general practitioners (GP) within 24 hours of a patient being admitted or discharged from hospital has received the Mid North Coast (MNC) Local Health District (LHD) health innovation award for patient safety.

Advanced Mobile Location (AML) helps NSW Ambulance deliver improved response times and faster services to sick and injured patients.

A pilot program supported by an eMR solution developed by eHealth NSW aims to halve the number of breast cancer patients who might develop chronic lymphoedema post-surgical lymph node removal.

An innovative virtual care service has changed the lives of hundreds of stroke patients in regional and remote NSW and is being recognised this National Stroke Week.

As a health organisation that specialises in information technology, eHealth NSW experiences many of the same challenges as other ICT organisations regarding female representation in its workforce.

Marking the first ever double 'go live', electronic medication management (eMeds) was implemented at both Camden and Campbelltown Hospitals on 23 March.

In a digitally enabled health system, electronic medical record systems (eMRs) are the foundation of delivering healthcare.

A platform designed by eHealth NSW in collaboration with the Agency for Clinical Innovation is giving patients and their carers the opportunity to provide direct and timely feedback about their health-related experiences.

Immediate, round-the-clock access to specialist advice will ensure improved patient care, particularly for those in need of critical care, thanks to the installation of over 130 critical care cameras as part of a major upgrade to regional and remote services across NSW.

eHealth NSW is playing a key role in vaccination planning and mobilisation, working closely with local health districts (LHD’s), the State and Federal governments to support the COVID-19 vaccination roll out program.

Lithgow residents are benefitting from a state-of-the-art medical imaging system designed to provide clinicians with real-time access to x-rays, CT scans, MRIs, nuclear medicine scans and ultrasounds performed in public hospitals.

A first-of-its-kind innovation in Australia, the new Electronic Transfer of Care (eTOC) web-based application is a major step forward for hospital patients and staff, speeding up clinical information sharing between different systems.

eHealth NSW has overcome the challenges of adopting multi-cloud services and infrastructure by designing a cloud solution that specifically meets the needs of NSW Health, in turn helping the delivery of improved patient care.

When Covid-19 hit in March 2020, the Food Service and Quality Assurance teams from HealthShare NSW had to stop the mandatory regulatory on-site audits in each of the state’s 151 hospitals.

Stroke patients in the Clarence Valley will now have 24-hour access to an innovative telehealth service as part of a $21.7 million initiative being rolled out across NSW.

Ian Dunlop hasn’t always walked the halls of eHealth NSW. Today, he’s a Health Informatician for eHealth NSW. But he began his career as a nurse walking the hospital ward right across the state.

More operating theatres, patient rooms and world-class services, including two new emergency departments, are all part of Westmead Hospital’s new 14-storey clinical tower, officially opened by NSW Premier Gladys Berejiklian earlier this week.

eHealth NSW, in partnership with the NSW Ministry of Health, has developed a new mobile app that enables Junior Medical Officers (JMOs) to manage un-rostered overtime, giving them more time to focus on patient care.

On 16 March 2021, the NSW Telestroke Service celebrates its first anniversary with more than 500 patients treated since the service’s statewide roll out began.

Chronic pain can have significant effects on a patient’s day-to-day life and mental health, particularly when the body keeps hurting weeks, months, or even years after an injury.

Receiving COVID-19 test results just got a little easier for patients in Northern NSW, who can now use their mobile phones, and an individual QR code, to automatically set up an SMS process to deliver their results.

Six NSW hospitals are the first to benefit from a new medical imaging system that will provide a centralised solution aimed at increasing patient safety through critical results management and radiation dose tracking.

Having systems in the cloud rather than on-premise is a pivotal part of the digital transformation of NSW Health. Shifting ICT services to the cloud offers greater scalability and flexibility as well the ability to build once and reuse common digital platforms, architecture and services across the organisation.

Patient Wi-Fi, digital imaging for radiology, and critical clinical systems such as electronic medical records. Each of these helps provide the best possible healthcare to the people of NSW.

One of the largest wireless network investments in NSW is giving clinicians anytime, anywhere access to digital health records, supporting excellence in healthcare for the people of NSW.

By changing conversations from ‘what’s the matter with you?’ to ‘what matters to you?’, clinicians and service providers will have a deeper understanding of their patients concerns and lives. In turn, it is expected that patients, families and carers will have improved health care experiences.

The Electronic Record for Intensive Care (eRIC) is a state-of-the-art clinical information system which improves the safety and quality of care offered to critically ill patients in Intensive Care Units (ICUs).

eHealth NSW and its key partners are accelerating and optimising the use of virtual care across NSW to safely connect patients with health professionals, delivering care when and where it’s needed.

Improved care and increased patient and staff safety at NSW hospitals and medical facilities is at the forefront of a new incident management system. ims+ is now live in all Local Health Districts, Specialty Service Networks and Pillars, and across NSW Ambulance.

With a focus on improved safety, and the quality and continuity of patient care, the single digital patient record initiative will provide a consistent experience for patients and clinicians, as well as improving data analytics and clinical decision support.

As many as one in five deaths worldwide is related to sepsis, a time-critical medical emergency in which the body responds so severely to an infection that it starts to attack and injure its own tissues and organs.

Pregnant couples across the Newcastle and Hunter regions are benefitting from a switch to Skype for Business by John Hunter Hospital (JHH) Parenting Education Unit, with the previously face-to-face classes being switched to online learning.

Neo-natal intensive and critical care patients are set to benefit from the implementation of vastly improved emergency over-the-bed video conferencing cameras, enabling clinicians to provide better care.

The treatment of patients with diabetes has taken a major leap forward thanks to a recent eHealth NSW project.

NAIDOC Week honours our First Nations people’s spiritual and cultural connection to our country. To celebrate, eHealth NSW is shining the spotlight on Indigenous staff who are helping make a difference in our organisation.

The NSW Telestroke service is bridging distances to deliver world-class stroke assessment, treatment and management – irrespective of location.

THE NSW Health Statewide Wireless Network, a multiyear project which was launched in January and has been expanded on since by eHealth NSW has been recognised for its work in improving patient care through a range of connected services.

Patients at five western Sydney hospitals have become the first to benefit from a state-of-the-art medical imaging system delivering safer, smarter and more streamlined care.

Managing returning travelers has been critical in NSW Health’s response to the COVID-19 pandemic.

This year has been one that no one could have predicted; presenting challenge after challenge.

The first major element of the Coffs Harbour Health Grade Enterprise Network (HGEN) pilot has been completed ahead of schedule.

eHealth NSW is making a positive contribution to support mental health patients, their carers and health care providers by partnering with the Ministry of Health’s Mental Health Branch to complete the Mental Health eMR Enhancement Project.

Missing school because of a major injury or illness can have a serious impact on a child’s social and emotional wellbeing. Many students in hospital experience significant issues including increased anxiety, academic under-achievement, behavioural problems and difficulties in forming and maintaining relationships

Medicine lists have long been used to reduce risk of patient harm and medicine-related problems.

The NSW Telestroke Service is bridging distances to deliver world class stroke assessment, treatment and management – irrespective of location

Over 23 sites across Hunter New England Local Health District (HNELHD) are now using eOrders, thanks to the latest eMR2 project rollout

Every day is World Patient Safety Day for eHealth NSW with much of our work focused on minimising patient harm in our health system. In collaboration with the Clinical Excellence Commission (CEC) and the Ministry of Health, eHealth NSW has recently completed a 10-month trial of the Pascal Metrics Risk Trigger Monitoring (RTM) tool at both Prince of Wales and Blacktown Hospitals.

COVID-19 is a rapidly evolving pandemic and is shaping a new form of delivering healthcare across health systems worldwide. The pandemic spurred a push for interpreting services to become more accessible to patients with limited English proficiency and patients who are deaf.