CHOC Electronic Medical Record

Community and Health and Outpatient Care

Thanks for visiting this page. We're delighted that you want to know more about the Community Health and Outpatient Care program.

CHOC is a 7 year (2009 to 2016) program that has been implemented across eight  services in NSW community health. The program is a state-wide program that has delivered an Integrated Clinical System (ICS) into the following community health clinical services:

  • Aboriginal Health
  • Aged and Chronic Care
  • Allied Health
  • Child, Youth and Family
  • Community Home Nursing
  • Drug and Alcohol
  • Mental Health
  • Sexual Health

The  CHOC Program  improves access to clinical information across all sectors of Local Health Districts (LHDs) thereby leading to better patient care. The CHOC program  does this by adding functionality to the Electronic Medical Record (eMR) used throughout NSW and implementing CHIME into selected LHDs, giving clinicians across multiple sites timely access to information previously captured on paper.

The CHOC Program leveraged a dual solution strategy.

The CHIME solution is specifically designed for community health with interfaces to various Patient Administration Systems (PAS). CHIME aims to create a 'single view' of the patient in community, facilitate clinical information sharing across community settings and improve patient flow management.

The Cerner (eMR) solution supports tight information integration across care settings and therefore may be more suited to LHDs that prefer common forms/processes across care settings.

Both solutions provide similar functionality:

  • Clinical documentation (progress notes, clinical assessments, risk assessments)
  • Clinic scheduling
  • Workflow, task management and handover
  • Reporting (mandatory and management)

What are some of the benefits of the CHOC program?

The CHOC program  benefit clients, clinicians and Local Health Districts. Some of the potential benefits are:


  • Improved access to and availability of staff
  • Improved health outcomes
  • Reduced number of tests needed to take due to easy access of previous test results


  • Supported client management from referral to discharge and onward referral where appropriate
  • Access to fast, real-time information to support decision making
  • Electronic access to client clinical history, reducing reliance on paper records
  • Improved time management through fast, electronic retrieval of client information
  • Access to more information, including pathology and radiology orders/results
  • Minimised duplication of data entry

Local Health Districts

  • Reduced reliance on expensive hospital care
  • More detailed performance information to assist decision making and service planning
  • Reduced costs and improved patient safety
  • Reduced errors associated with manual transcription, interpretation and legibility


Rick Turner, Program Manager, 0438 875 942

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