Fostering innovation through collaboration

Clinical Engagement Forum
18 December 2015

In its continued bid to foster innovation through collaboration, eHealth NSW hosted a Clinical Engagement Forum in Newcastle in late November, capping off a dynamic quarter which has seen its clinical and corporate systems deployed at hundreds of sites across the state. More than 30 local clinicians attended the engagement forum hosted by Chief Clinical Information Officer Dr John Lambert, with dozens more remotely participating in the event via live-streaming.

Both the online and live audience seized the opportunity to ask questions via a web-based system, answered in real time by the presenters, including Ian Schumacher, Manager of the Clinical Systems team at Hunter New England Local Health District.

Dr Lambert said: “Collaborating with our clinicians to build better, patient-focused tools is what these forums are all about”.

The approach has been applauded by international expert Dr Robert Murphy, who on a recent visit to eHealth NSW noted that clinician involvement “is a critical aspect of success. I sense that (NSW) clinicians are starting to see that they need to be involved in the early planning and design, and prepare for the ongoing aspects of monitoring and continuous optimisation”.

To better align with how clinicians engage with these projects, the three core clinical change programs – Community Health and Outpatient Care (CHOC), the second phase of Electronic Medical Records (eMR2) and Electronic Medication Management (eMeds) – are now united under a more cohesive structure.

With a new name being formulated, the aggregated approach is being led by Program Director Frances Asher, who says it “will enhance our operational capacity for innovation, while providing consistent roll-out and future delivery of these transformative programs”.

Wendy Loomes, ICT Program Director for South Western Sydney LHD, expressed the sentiments of many Health Agencies, telling eHealth News: “We are very supportive of this approach to bring better alignment between the core clinical programs as it will simplify change management”.

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