An optimised electronic medical record for Bankstown-Lidcombe Hospital

21 May 2018

Patient care at Bankstown-Lidcombe Hospital in south-west Sydney has been enhanced by optimising the second phase of eHealth NSW’s electronic medical record (eMR2), paving the way for the addition of electronic medication management (eMeds) functionality in early 2019.

eMR2 was implemented at the 454-bed Bankstown-Lidcombe Hospital this month, including 28 inpatient wards, 13 allied health departments, 27 hospital-wide services and 102 outpatient clinics.

The introduction of eMR2 allows Bankstown-Lidcombe Hospital’s 2,800 clinicians, and authorised people caring for patients, to view and record on an electronic medical record information that would previously have been recorded on paper.

Clinicians worked with South Western Sydney Local Health District to identify areas for optimisation within the eMR which would improve the way they care for patients and document clinical notes.

More than 88 per cent of the NSW public hospitals scheduled for eMR2 – the extension of the electronic record of a patient‘s medical information to support their care during a hospital stay – are now live, representing 157 of 178 sites in scope state-wide.

Bankstown-Lidcombe Hospital was the first of South Western Sydney Local Health District’s hospitals to begin using eMR2, followed in November 2017 by Liverpool, its largest facility, and Campbelltown and Camden earlier this year.

“The roll-out of eMR2 at Bankstown Lidcombe Hospital has been a dream run,” said Director of Nursing Genevieve Clarke.

“The engagement and the training has been well received, with almost no concerns raised by our clinicians. The eMR project reviewed our workflows and hardware and, as a result, we received an additional 70 carts into our clinical areas. The Emergency Department will receive purpose-built carts to support resuscitation requirements – the first in the state to do so. This has been a fantastic experience and we feel well prepared in the lead-up to the eMeds project next April.”

Director of Emergency Medicine Dr Matthew Smith said: “Our interaction with the eMR2 team has been very positive and we worked together to ensure we have the best eMR2 solutions to provide safe and efficient care for our patients. The eMR2 team has interacted seamlessly with the multidisciplinary team to address our needs and those of our patients.”

The first phase of the eMR, completed in 2011, delivered the foundation electronic medical record to emergency departments and operating theatres as well as limited electronic functionality to the wards. eMR2 extends the foundation eMR and introduces electronic clinical documentation for patients in hospitals. It provides a broad range of core clinical documentation such as comprehensive clinical risk assessments, checklists, progress notes, clinical summary and patient history.

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