An enhanced eMR for two more south-western Sydney hospitals

23 March 2018

Patient care at two more hospitals in South Western Sydney Local Health District has been enhanced by the second phase of eHealth NSW’s electronic medical record (eMR2).

In a series of smooth go-lives in February, Campbelltown and Camden Hospitals – which have a total of 380 beds – implemented eMR2 in 39 inpatient wards, 55 hospital-wide services and 115 outpatient clinics.

The introduction of eMR2 allows Campbelltown and Camden Hospitals’ 2,500 clinicians and authorised people caring for patients to view on an electronic device information that would previously have been recorded on paper.

More than 88 per cent of the NSW public hospitals scheduled for eMR2 – the extension of the electronic record of a patient‘s medical information to support their care during a hospital stay – are now live, representing 157 of 178 sites in scope state-wide.

Bankstown Hospital was the first of South Western Sydney Local Health District’s hospitals to begin using eMR2, followed last November by Liverpool, its biggest facility, and now Campbelltown and Camden.

“Campbelltown and Camden’s Emergency Departments enjoyed a seamless transition to eMR2,” said Dr Richard Cracknell, Director of Camden and Campbelltown Hospitals’ Emergency Departments.

“This was achieved by Rebecca (Trude, Clinical Program Manager of ICT Services) and her team working closely with the ED to get the staff trained before we got to D-day. When we moved across to eMR2, we had over 90 per cent of staff trained. The online observations and improved sign-out processes provided immediate safety benefits to our patients.

“Not only was the attention to training excellent, but close attention was also paid to the hardware requirements. As the Director of ED, I had some requests for wall-mounted units which were explored in detail by the team and accommodated wherever possible.

“In a busy unit like the ED, change is always a high-risk endeavour, as our patients keep arriving regardless. I commend the eMR2 team and the ED staff for making such a seamless and safe transition to the new software.”

Operational Nurse Manager Scott Metcalfe attributed the success of eMR2 integration at Campbelltown and Camden to the “systematic approach taken by the project team, as well as a 100 per cent investment from our staff”.

“The phase-in of eMR2 across two hospital campuses is no small feat, but as a team we were able to identify challenges early in the planning phase and implement processes to address them, ensuring an almost flawless roll-out,” Mr Metcalfe said.

Rick Turner, Program Director of eHealth NSW’s eMR Connect Program, said: “It is great to see South Western Sydney LHD making good progress with its eMR2 roll-out. The implementations have been well planned and executed, leading to better care for their patients.”

The first phase of the eMR, completed in 2011, delivered the foundation electronic medical record to emergency departments and operating theatres as well as limited electronic functionality to the wards.

eMR2 extends the foundation eMR and introduces electronic clinical documentation for patients in hospitals. It provides a broad range of core clinical documentation such as comprehensive clinical risk assessments, checklists, progress notes, clinical summary and patient history.

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